BMuzick Band

Don't hire this band, I guess if I had read some other reviews on other sites I would have realized I should have skipped them. There isn't enough space in this box to fully convey how upset I am w/BMuzick. Up until I signed the contract and paid the deposit, Benny (the only contact) was responsive, helpful, friendly, etc. He answered calls, emails, texts, you name it. Once I booked, he was MIA. I was promised the name of the band members prior to my corp event and contacted him several times, got them the morning of via text! And only because I called him that morning for it. I was promised social media videos of the band members coming to my event so I could know what to expect, that never happened. When the band showed up, it was awful. They must have been there standing around for almost an hr before I noticed they were not set up on stage to start on time so I went to find out. The main guy was nice enough but said he and his friends got the gig Wed of that wk (my event was Sat) and I signed the contract 2-3 months prior and then there was some drama w/the sound guy. The one that showed up said he was found on Craigslist that afternoon because the other one had an emergency, but this guy hadn't been paid so refused to set up equipment until I paid him, mind you I already paid BMuzick in FULL. Everything was completely unprofessional. We all tried calling Benny SEVERAL times and he was of course, unreachable with a full VM box. In the end, the band was HORRIFFIC. I was so embarrassed as I had been talking up the live music aspect of my event for months! I paid for 3 hrs of play time (or close to 2.5 with breaks) and they MAYBE played for 1.5 hrs total. The lead singers were awful. This entire experience was such a failure in my opinion and I would NEVER recommend this band to ANYONE. I don't care how cheap they are. Apparently it's a "network" of bands across the country but I was assured several times by Benny that the quality of the entertainers were high and the same across the board, no matter who was booked for you. NOT TRUE. Don't hire them, save yourself the $$, time and stress, not to mention embarrassment if you are an event planner. In the end, Benny had all the excuses as to why the sound guy was the way he was, why he wasn't reachable for almost my entire event, etc. etc. but if someone is paying for a service, the expectation is you receive that service. Honestly, he should refund me the $$ for the time the band didn't play. Of course I emailed him that recommendation and a month later have not heard from him. I'm so disgusted w/this entire experience.