AllThtJazz

Words can’t even describe the devastation I experienced after this decorator did not show up for my baby shower. I did find her on this digital marketplace, but she also let me know an option to text and different payment options. I thought that was great, because communication would be even quicker and I wanted to get my decorations checked off my to do list. Plus she offered a different payment plan. That should have been the first red flag for me. So I got her booked, we discussed what I wanted and she had an instagram showing her work for a similar theme. I was so excited. I paid her up front, which was also a mistake on my part. She asked for completion of payment the day of event. However, I also wanted to get as much as I could out the way. She said final payment would need to be through Zelle. I sent it and didn’t think to check anything. The week before my event I checked to see if she had address for venue. She said yes and reiterated the final payment was due day of. That was fine but I told her I paid full amount. Showed her receipts from my bank. She said no that the information I sent it to was correct but she didn’t see it at all. Another huge red flag. I said fine I would give her cash the day of. At this point I had suspicions of her not coming that day, but I kept hope alive. She still communicated throughout week and even asked for an earlier start time the day before. I got confirmation almost 2 hr before event that she could get there a bit early. Less than 10 minutes before she was supposed to be at venue, she canceled. There I was 6 months pregnant crying in the parking lot and having my husband, friends and family who were also helping me set up, see me break down. A decorator who does this to anyone is unacceptable of course, but I couldn’t believe that she would create extreme stress for a pregnant woman. She said it was just a personal issue on her side and would refund money and offer a free event. This is going to be my ONLY baby shower!! A once in a lifetime event for me. Do I want her to ruin any other once in a lifetime milestones for me?? NO!!!! I don’t want the free event and I wish she would never get any customers ever again. Also since she supposedly only got half of the money that is what she was going to refund. I told her send the money asap. What I wanted to say was send me back my money NEOWWW!! Maybe she would have understood the urgency. She said Thursday the latest….what?! Needless to say still no refund. If you do book this lady, book her through site only, gig salad protects you if she doesn’t show up.

I was worried that I wouldn’t be able to find someone to accommodate my request at such short notice. Jazz came through with extreme confidence, knowledge & talent. She understood the assignment to the last detail. Jazz made my satisfaction her priority, and on behalf of my family and myself. THANK YOU!

I hired AllThatJazz to install a balloon arch for a photo backdrop for an event our company hosted in Houston. They were wonderful! They arrived on time, were very professional, and installed a beautiful arch, photo attached! They matched our company logo's very well (which is hard to do without feeling too 4th of July-y as our company colors are red and blue). I appreciated the additions of silver and grey. I Highly recommend AllThatJazz for any balloon install needs in the Houston area!

10 outta 10 WOULD absolutely recommend! Jazz came through and made my vision a reality. Everything was so perfect and beautiful! Customer service was superb. She went over and beyond to make this event happen for me.