Jim Carlough, Professional Speaker

Transformational Leadership and Proven Success in Healthcare
Jim is an accomplished President/CEO, and EVP/VP with over 30 years of expertise in driving explosive growth and profitability for healthcare and healthcare technology organizations ranging from start-ups to large-scale enterprises. With a demonstrated history of success in building high-performance teams, revitalizing struggling portfolios, and leading successful M&A integrations, Jim is a strategic leader capable of energizing and transforming any organization.
Key Achievements:
• Revenue Growth and Market Expansion:
o HealthTrio: Increased client base by 156% and tripled company revenue in three years, achieving 168% of plan results in 2022.
o Access Healthcare Services: Grew qualified pipeline from $18M to over $50M in six months and added four new strategic logos within the first eight months.
o Cognizant Technology Solutions: Fueled YOY revenue growth by over 60% and captured major contracts with top healthcare insurers, surpassing first-year production and profit goals.

• Operational Excellence and Process Improvement:
o Implemented KPI-based accountability models, significantly improving sales close ratios and overall performance.
o Led performance model revamps resulting in substantial increases in proactive outbound sales activities and client retention.

• Strategic Leadership and Team Building:
o Managed large P&L portfolios (>$100M) and extensive teams (300+ reports), consistently delivering exceptional results and fostering a culture of accountability and high performance.
o Developed and executed comprehensive strategies for business and account development, market penetration, and product development.

• Client Relationship and Retention:
o Enhanced client satisfaction and retention rates by implementing innovative solutions and forging strong, value-driven partnerships.
o Achieved the highest employee satisfaction ratings in company divisions and maintained over 95% client satisfaction through effective stakeholder relationship strategies.

Educational Background and Professional Affiliations:
• Bachelor of Arts in Psychology from Seton Hall University.
• Licensed Life, Health, and Property Casualty Agent in Texas.
• Active member of the Knights of Columbus and the Dallas CEO Club.

Jim brings a wealth of experience and a track record of success that make him an invaluable asset to any organization seeking transformative leadership and strategic growth. His ability to drive revenue, optimize operations, and build lasting client relationships ensures that your organization will thrive under his guidance.