Marquee Letters

Their marquee letter buisness is all online and user-friendly. Here’s how it works: pop in your details, give them an hour (24 hours max) to hit you back, toss in a 50% deposit to lock in your date, and settle the rest 2 weeks before your special event. Easy-peasy!

"My Big Letters provides 7ft tall marquee lights for wedding and event rentals throughout Middle Tennessee. Offering the biggest light up letters, numbers, and symbols on the entire east coast. So, whether you are looking to rent marquee letters for a wedding, corporate event, baby shower, festival, or music video, we have the perfect marquee event rentals for your event. Simply go to our website, fill out our form, and we'll get back to you within 24 hours or less."

PRICING AND PRODUCT AVAILABILITY
The rental price quoted was primarily based on these three factors (but not limited): 1. The quantity of letters you order. 2. Add ons such as: balloons, color bulbs, electric generator, etc 3. The distance between your event location and our facility.

Once you’ve received our quote, it’s up to you to pay the deposit that ensures product availability on your event date.

You have 3 days before the quote is invalid.
Orders with special pricing must be booked by the date specified. All rental prices are non-negotiable.

INVOICING
The client agrees to pay invoice(s) by the due date(s) specified. Unpaid or overdue invoices may result in suspension or termination of the Project. Each party has the authority to enter into this Contract and to perform all of its obligations under this Contract.

REQUIRED DEPOSIT/PAPERWORK
Event rental products require a signed copy of our rental agreement and a 50% deposit. Final payment with changes, substitutions, and final counts is due two weeks (14 days) prior to the event.

SET UP/ PICK UP:
We’ll deliver and set up the rentals prior to your event’s start time. If there is a specific time required for delivery and setup, this must be agreed upon at least fourteen days in advance.

Delivery fees start at $50.00 and vary depending on distance. Delivery fees will be added into the final price during the quoting process, and included in all official quotes.
Delivery includes drop-off on the day after 9 a.m., unless stated otherwise. Pick up will be the same day before 11 p. m., unless otherwise stated. Times outside of 9am-11pm are subjected to additional charges. If items are not available or accessible upon pick-up, another day’s rental fee will be charged.

Delivery fees are assessed based on a two-trip basis (one to deliver and one to pick up) meaning we have to make the drive four times. If additional trips are required, you will automatically be billed. If your ceremony and reception are in two separate locations, additional delivery fees will apply.
If our marquee letters are not accessible upon pickup, an additional $200- $600 rental fee and an additional $100 trip fee will be charged, regardless of fault. If items are not available within three (3) days, replacement fees will be assessed on top of the rental fees; there will be no refunds or exceptions.
Note: We do not install or decorate with items that were not provided by us. The set up and breakdown do not include the cleanup of items that are not the property of My Big Letters. Upon pick up or delivery, if My Big Letters perceives that misuse will occur with our lighted letters, we will NOT leave the items and no refunds will be issued.
LATE RETURNS

If items are not available for pickup, the customer will be charged for an additional day’s rental. If items are not available within three days and the customer cannot be reached, replacement fees will be assessed and charged to the debit/ credit card on file. Communication is important.

SAFETY REQUIREMENTS

1. Don’t sit, step, climb, or lean heavily on the light up letters.
2. Children and pets supervision required, if applicable.
3. If staying overnight outside, be sure sprinklers are off.