Lasersmith Light Show Systems, LLC
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Orlando, FL
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Laser Light Show
Rich A. said “Lasersmith set up several light shows for our minor league basketball team, including the league all-star game and playoff games. So great to work with…”
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SoCal Outdoor Movies is operated by the original patented inventor of inflatable movie screens and inflatable projection screens. Your in good hands with SoCal Outdoor Movies
Rich was exceptional. He helped us pick the right sized screen for our space, graciously navigated a number of last-minute scheduling challenges and the threat of weather, and ran the entire AV setup for our wedding welcome party in addition to screening a movie by the pool. I would work with them again in a heartbeat.
The tech person did call me and let me know he was going to be late for the event. He was stressed at the event and had a few technical issues. So, we ran late. The tech person was very nice and he did get the movie going. My guests were fine with the delay. For the price, he should have been there on time with everything working.
Response from SoCal Outdoor Movies:
I'm terribly sorry about our tardiness, no excuses and we have to do better, thank you for that reminder. However all technical issues were related to the corrupted thumb drive you asked us to play last minute. No prior mention or notification that you wanted to play a thumb drive before your movie. You totally surprised us with your thumb drive request.
We will gladly give you a 50% discount to on your next event to give us a chance to show you we're capable of being better and on time.
When we couldn't get your corrupt thumb drive to work. We used our laptop to fix your thumb drive file system in order to play your happy birthday song and intermission videos. This took time to fix.
Respectfully when you talk about technical issue coupled with your ending sentence "For the price..... "everything working" is not an accurate statement and out of context. It leads a reader to think we brought poor equipment to your event that didn't work.
Normally when someone wants to add media before or after the movie they let us know at booking. To enable us to get a copy a head of time. This allows us verify media and bring right equipment. To ensure a smooth, seamless transition between added content and movie.
I can assure you that this would have worked better if you had asked us to do this at booking. I am terribly sorry we're late at setup but please dont leave readers with the impression we bring anything less then state-of-the-art equipment to our events.
Great times. Rich set up everting and all we had to do was enjoy !
Very professional, COVID-safe, and courtesy set up and take down. High quality movie picture with great surround sound set-up. The remotes were explained and everything went perfectly. Highly recommended for backyard party!! Would love to do it again! Camera pic doesn’t do it justice but you can see the set-up.
This was the best experience. Richard was on time and had us set up in a hurry. System was simple to operate and take down was quick too. I would highly recommend SoCal Outdoor Movies.
Great idea did covid party! Richard was great, screen quality excellent along with sound.
Very good. The sound quality was outstanding as was the picture. Richard arrived with everything and showed me how to operate, although it was simple.
I highly recommend them for your backyard movie experience.
Response from SoCal Outdoor Movies:
Thank you, it was a pleasure to be the source of your entertainment last night and I appreciate the kind words.
Our experience was wonderful and a night we won’t soon forget.
This company was beyond accommodating! I would definitely recommend! We changed the time several times and added an extra rental the day before, Rich made it happen!
We have used other companies previously and we were sorely disappointed with our movie experience by comparison.
- The sound was extremely poor. At first the sound was tinny and painfully clinky in the front but not near loud enough in the back.
-I was led to believe that I was buying an outdoor movie experience for 1000+ people but they only brought 3 low quality speakers. The company tried to pass the blame on the power supplies but other companies have been further from the power source with much better sound.
- The movie started an hour late because their DVD player was broken and they didnt have a back up, many families had to leave mid-movie or before the movie started because it was past their bedtimes
(It was an elementary school event playing a kid movie)
- Why didn't he test the DVD when he got there? We weren't aware of the issue with the broken DVD until after the movie was supposed to start.
- Previous movie companies brought several ways to a play video, they made sure no one sat too close to the front projector and speakers. They tested the movie right away leaving time to fix any glitches. Their sound was much better and their screen and power cords were stretched much further than tonight.
- Previous movie companies brought a microphone to connect to speakers to make announcements, which I assumed was included. We weren't able to let crowd know when movie was about to start and give them safety directions (like not running over cables) or not running in front of projector.
- Crowd was too close to projector and left no room for a walkway leading people to trip on power chords and walk in front of the projector creating a shadow.
-I provided 3 extension chords with 3 separate power supplies. I was never told the distance of the cords would be a huge issue prior to the night of. They were not that far.
- movie was bleeding off screen
- the company needs to communicate better with host on what is expected.
Response from SoCal Outdoor Movies:
-- We gave customer $200 off day of event, 50% off next event and lifetime 25% off there after. We also included plan to solve all future problem by adding 2 generator to support customer needs efficiently.
Truly terrible situation that saddens us as a company greatly. We agree that there were some problems however our customer has heavily exaggerated and dramatized it. Please review video collage of photos gathered from social media from your event https://www.youtube.com/watch?v=00qQIPWml1s .
Fact is everyone enjoyed this outdoor movie night. . and the picture bleed is minimal if anything see for yourself.
.READER NOTE: When booking your outdoor movie event with us or other companies. Be truthful about your venue layout and distance to power. This is important to avoid dirty power problems and other issues listed above prohibiting a proper setup.
--- Ariel, all equipment was tested before your event. I'm sorry we forgot backup dvd player and were caught off guard when it didn't work. This was quickly remedied with a drive to BestBuy 1.8 miles away to buy new one. Total round trip from your location to BestBuy and back was appropriately 16 minutes. This is true and I apologize.
--- However you tricked us when you promised we would have a power source 50ft away but in reality it was 175ft away. We did not come prepared for our power outlet to be 175+ ft away from our setup area. Thankfully you were able to help with us with your 3 extension cords, thank you!. .. However the distance to power is the root to a majority of your issues aforementioned above in your complaint.
Sound quality was very poor, but great customer service.
Response from SoCal Outdoor Movies:
Thank you so much for appreciating and recognizing my great customer service. It was a pleasure to serve you. Sorry you felt my sound did not have the quality you sought for your event. I did my best to make your homemade audio/video love story that you gave me to play sounded the best it could https://www.youtube.com/watch?v=4k-npLUxm_4.
I can assure you that digitally mastered media sounds superb through our equipment. Congratulations on your wedding proposal and may you have decades of happiness together.
We decided to have a backyard movie for our daughter's sixteenth birthday. We used the smallest inflatable screen they have available. Because of when the party started, there were already teenagers in our backyard when the person came to setup. He was able to get the screen inflated, and set up the AV system without disturbing the party at all. He showed me how to use the equipment, made sure I was comfortable with it, and then left.
We played a Bluray disc, and both the sound and the picture were fabulous. (You need to supply your own movie. I am not an attorney, but my understanding is this is due to copyright laws) The person texted me when he was on his way back. He was right on time, and broke down the system quickly, again without disturbing the party.
SoCal Outdoor Movie's quote for the event was significantly lower than other companies and they did a terrific job for us. I would use them again, and have already recommended them.
Price Range: Contact for rates
April 05, 2024 • 8:00pm - 10:30pm | Personal Occasion |
September 22, 2022 • 5:00pm - 9:00pm | School Assembly |
April 07, 2022 • 5:00pm - 8:30pm | School Assembly |
October 08, 2021 • 6:00pm - 10:00pm | School Assembly |
July 10, 2021 • 7:00pm - 11:00pm | Carlsbad Country Day |
May 30, 2021 | Teen Birthday Party |
April 03, 2021 • 8:00pm - 11:00pm | test event |
March 13, 2021 • 5:30pm - 10:30pm | Children’s Birthday Party |
March 13, 2021–March 14, 2021 • 5:00pm - 1:30am | Camp Event |
March 12, 2021–March 13, 2021 • 5:00pm - 1:30am | Campus Event |
February 21, 2021 • 7:00pm - 10:30pm | Corporate Event |
February 20, 2021 • 6:00pm - 8:00pm | Teen Birthday Party |
December 13, 2020 • 4:00pm - 9:00pm | Religious Celebration |
November 01, 2020 • 6:00pm - 11:00pm | House Party |
October 30, 2020 • 7:30pm - 10:00pm | Halloween Party |
October 30, 2020 • 6:00pm - 11:30pm | Corporate Event |
October 17, 2020 • 4:00pm - 8:00pm | House Party |
October 03, 2020 • 6:30pm - 10:30pm | Dinner Party |
September 26, 2020 • 7:30pm - 10:00pm | Teen Birthday Party |
September 02, 2020 • 7:30pm - 11:30pm | House Party |
July 18, 2020–July 19, 2020 • 7:00pm - 12:00am | House Party |
June 03, 2020 • 7:00pm - 9:00pm | Graduation |
February 16, 2020 • 4:30pm - 9:30pm | Personal Occasion |
February 15, 2020 • 6:00pm - 11:00pm | Personal Occasion |
October 04, 2019 • 5:00pm - 9:00pm | Personal Occasion |
September 14, 2019–September 15, 2019 • 5:30pm - 5:30am | House Party |
September 06, 2019 • 7:00pm - 9:00pm | Nonprofit Event |
August 02, 2019 • 7:00pm - 10:30pm | Worship Service |
June 14, 2019 • 7:00pm - 11:00pm | Teen Birthday Party |
April 30, 2019 • 6:30pm - 10:30pm | Surprise |
September 08, 2018 • 7:00pm - 9:30pm | Children's Birthday Party |
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