Solace Weddings LLC

Do not under any circumstances try to save money by using Solace to film your special day. You will be disappointed. Read the yelp reviews first. Or just correspond with the owner by asking some questions over email so he can be unprofessional and unpleasant before you give him your money.

John and his team are amazing! Our video turned out better than we could've ever imagine! We're so happy with it and cannot wait to share it with friends and family. Solace Weddings was a great choice and I would highly recommend!

A huge and frustrating disappointment. I really regret using them despite the low price. Here's the short version:

1) Correspondence with owner John Clark was curt, even rude. Many questions were just never answered. It gave me anxiety to have to write him as I dreaded his condescending responses, or worse yet, lack of response which made me wonder if he was still planning to film as I hadn't heard from him for two weeks before the wedding. Multiple emails and phone calls were finally met with the short answer that he had been sick. This response was finally received the DAY BEFORE the wedding. More dread. This is not the way someone should feel while preparing for a wedding.

2) Someone should not feel the way we felt watching the final edited film, after we spent five-plus hours downloading programs to try to convert it to viewable footage. Requests to even get a tip from Solace about how to convert into a watchable format were never answered. The contract said it would be smart TV compatible, it was not. Once we finally converted it on our own, it was NOT only not as requested, but not even what was promised in the contract. The groom's name was misspelled! Twice! There wasn't any drone footage of the venue despite confirmation that an earlier start time was necessary to take drone footage. There was not any footage of dancing, despite careful calculations on my behalf to both allow for (never provided) drone footage as well as dancing footage during the reception (also never provided). After multiple inquiries about dancing footage, John replied that the film had met the 45 minute maximum length. This was based on his editing decision to include strange opening footage of a flying over a city that looked nothing like the venue to replace drone footage and terrible slow panning of the dress hanging in a bag. Who edits a wedding video and does not include dancing? He said if we wanted to see it, we could buy the raw footage for an extra $200. It also did not include promised instagram highlight. No response on that either.

3) The videographer (not John, but some subcontracted person) was not dressed as though he was attending a wedding (scrub-like pants and casual winter jacket in summer) and used a tripod for everything, which showed in the unartistic final edit. In addition to the rude/absent correspondence from John, the film was sent late, over 60 calendar days after the event, which was the maximum time outlined in the contract. Quite the contradiction for a company who seems to have gone after a client for breach of contract per previous yelp review.

Save yourself the heartache and stress and spend the money to capture your day professionality.

We got married this past June and were so pleased with both the videographer and the company. They walked me through every step and made it so easy. The videographer was amazing. I can't say enough good things and would absolutely recommend Solace Weddings. If your a bride on a budget like me, the packages they offer are very affordable.