Work Smart Live Smart - R'n'B Consulting

Program Descriptions:

10 Essential Team Needs to Encourage Engagement, Productivity and Combat Mental Fatigue and Burnout
Burnout and role overload are pervasive during times of change and crisis. Research shows that failing to meet the essential needs of your team will result in burnout, mental health challenges, increased absenteeism, disengagement, and lost productivity. Leaders who understand their team’s essential needs will have teams that can thrive during change and uncertainty. Discover how to effectively support your team. Learn to choose the most effective strategies that will help unlock your team’s potential, so that they can stay engaged, avoid burnout, and maintain their resilience.

Harness Your Energy - Build Your Resilience: Everyday Lessons To De-stress, Decompress and Engage More In Life
Building resiliency allows us to bounce back after stressful situations, minimize the negative impact of that stress on our health, and feel more in control of our life. How do you stay healthy, de-stress, decompress, regain focus, and bounce in the face of challenge and uncertainty? Resiliency can be learned. Wisdom and research shows that small shifts can have a major impact. Learn practical approaches and solutions and integrate these 10 everyday resiliency traits and strategies into your new reality. Discover how to effectively respond to challenges, cope through change, and recharge your energy, so that you can focus on living your full and flourishing life.

Terminating Toxicity: Strategies For Leaders To Confidently Deal With Toxic Behaviours
Managing people is never easy.  When toxic behaviour is not addressed properly, team members become resentful, they lose respect for you as a leader, and they may develop their own toxic behaviours. Challenging employees can try a manager’s patience and drain a lot of time and energy. To turn things around takes skillful management and patience.  How you and your team effectively deal with toxicity can mean the difference between having a negative, drama-filled workplace, and an engaged, collaborative, and productive organization.  Successful leaders know that reducing the toxicity within their team depends on being able to evaluate and respond appropriately. Learn successful strategies and tips for building a positive, productive workplace. Identify challenges. Control your own responses. Move conversations forward.

Understanding Mental Health Post Pandemic: Insights Into Mental Illness and Stigma In The Workplace
The changes and challenges that we have faced have had a significant impact on the mental health of our communities, organizations and workplaces. Research is showing that our mental health is still very vulnerable and one in five adults will experience a serious mental health challenge. It is normal to feel the blues, anxiety, and overwhelm during change and crisis, but when low mood and anxiety begin to take control and keep your colleagues from performing their normal activities, it becomes a serious issue. How do you help those who may be feeling anxious, withdrawn, and hopeless? Discover the subtleties around the blues and Depression, stress and Anxiety, so that you can provide care, reduce stigma, and communicate with compassion.

Stop Letting That Difficult Person Ruin Your Day and Team: Effectively Handle Toxic Conversations For Better Productivity and Less Stress
We all encounter people we find difficult, and typically conversations with them leave us feeling stressed and frustrated. Stress, uncertainty, and crisis impact how we communicate and how we interact with our colleagues and customers. During the beginning of COVID-19, we saw a focus on patience, support, and collaboration. Now, we are seeing that patience is waning. Expectations are higher. And negativity is on the rise. Explore what is happening in those exchanges. Learn successful strategies and tips for building a positive, productive workplace by knowing WHAT to focus on to move these interactions forward, HOW to effectively respond, and WAYS to manage the impact of their behaviour.

Effectively Controlling Conflict At Work
Conflict is a natural result of people having different points of view, values, and beliefs. When left unaddressed, workplace conflict can lead to increased absenteeism, reduced productivity and disengagement. When well-managed, conflict can enhance relationships, deepen understanding of self and others, and stimulate change and growth. Successful leaders know how to manage conflict and set the tone for effective conflict resolution. Move from having a workplace were there are conflicts around jurisdiction, power, lack of resources and unrealistic expectations, to a workplace where there are productive conversations, buy-in and powerful insights. Utilize a framework for assessing the types of conflict common in the workplace and develop strategies for their resolution. Determine the right strategy for the right situation to encourage change, promote decision making, and build engagement.

Increasing Engagement Through Supportive Communication: Strategies To Manage Communication Challenges, Bias, and Stigma For Better Mental Health
We know that during chaos and change our communications skills can be tested and if not focused on, can lead to negativity, distrust, misunderstandings, conflict, and disengagement. Research also shows that your employees would feel uncomfortable speaking up if they were experiencing a mental health issue. Many leaders admit they were under prepared for the level, the needed consistency, and the new mediums required for communicating during the pandemic. How do you ensure that you are delivering your messages in a way that can be heard and understood by your team and create a workplace where there is support, opportunity, and problem solving? Discover the impact bias might have on communication in your workplace. Utilize the A-L-E-C model for addressing the issue of mental health in a caring, compassionate, and confident way.  Learn how to choose the most effective strategies that will help your team stay engaged, balance the uncertainty, and build greater resilience.

Reinforcing The Culture You Desire: Focusing On The Rules Of Engagement
Company culture is an integral part of your business. It affects nearly every aspect from recruiting top talent to improving employee satisfaction. It’s the backbone of a happy engaged workforce. Companies with a strong corporate culture tend to see less stressed employees, which helps boost both employee mental health and improve work performance.

As leaders grapple with how to terminate toxicity and elevate engagement, they must rethink how they’re shaping and building a culture that empowers people around a common focus. A great culture should provide continuous alignment to the vision, purpose, and goals of the organization. Discover how in a great company culture, everyone knows what is expected of them. Develop clear rules of engagement that promotes safety, purpose, and engagement. Learn how good communication lies behind all these rules of engagement, from communicating expectations, recognizing contributions, to educating employees as to the company's mission and their part in the mission.

Be A Beacon: Shining The Light For Hope, Health, and Happiness
Chaos, challenge, and trauma can derail us and our teams from leading a full and fruitful life. We are seeing where a decreased sense of happiness and increase in hopelessness is leading to poorer mental health, gloom, and even despair. HOPE can provide protection against life’s trials and tribulations and it contributes to a greater sense of happiness. Research shows that HOPE is the most significant moderator of well-being in the face of negative life events.  'Be a beacon of hope' is the every day job of a leader. As the leader you need to light the way forward with confidence and clarity. Great leaders step up, look forward, and call for others to come along on the journey. Learn how Strategic HOPE is what triggers action, promotes positive mental health, and a contributes to happiness. Generate actionable ideas and habits to overcome challenges, restore hope, and elevate the engagement in your team.

Leadership Lessons Learned Through COVID: Building Future Ready Teams
While much of the focus of the pandemic was on physical health, COVID-19 also took a serious toll on our mental health. And it’s no wonder why. Remote learning, working from home, financial distress, media stories about death tolls, lack of social interaction, and ongoing uncertainty were just a few of the major stressors people faced. Fortunately, the tough times also taught us some important lessons about mental health. A leader needs to be a beacon, leading the way in spite of adversities. Discover the importance of incorporating these 10 Mental Health Lessons as you creating a positive, healthy workplace.

No Time…No Worries: 20 Everyday Micro Practices That You Can Use Right Now To Boost Your Mental Health
Are you burning the candle at both ends? Are you feeling physically and emotionally exhausted? Has life slowly become too much and overwhelming? You are not alone. Stress and burnout have become a serious health issue and a global epidemic. How can you bounce back, stay healthy, boost energy, and regain your focus when you are already short on time? Uncover easy to use tips and tools, develop your everyday personalized action plan, and re-ignite your spark.

Creating Personal Balance and Life Satisfaction As You Move Forward
Many have noticed that their work-life boundaries have blurred, and they have not taken a real break since the start of the pandemic. It is essential that we find the strategies to manage our energy, focus on happiness, and integrate all aspects of our life. But how do we do that when we are time-pressured, reactive, tired out, and running on empty? Failing to focus on taking a break and creating balance and life satisfaction can lead to burnout, mental health challenges, and a variety of physical health repercussions. Examine your personal Wheel of Life and discover how you allocate your energy.  By applying simplicity strategies to the S-O-S Principle, you will be able to discover a renewed sense of balance, engagement, and health.

For over 20 years, Beverly has used her S-O-S Principle™ with people and organizations who want to control their reactions to stress, build resiliency against life’s challenges and live healthy, successful lives.

Since 1995, she has spearheaded her own company, Work Smart Live Smart, and has helped teams from a wide range of industries, including healthcare, education, government agencies, finance, and not-for-profit, shift from stressed out to resilient, enabling them to be more engaged, productive and healthy.

Beverly’s psychology, sociology, management, and adult education background combine to create presentations, which are soundly based in research, and are enlightening and inspirational. Audiences discover the right strategies to improve their mental health, manage their challenges and enhance their life’s satisfaction, using 3 simple questions.

Beverly is an author and a sought-after media spokesperson who has made over 500 television and radio appearances on shows such as Breakfast Television and CFRB and in national publications from the Toronto Star to Chatelaine. She is a highly respected speaker and is one of less than 70 Canadians to have earned their Certified Speaking Professional designation as well as accredited as a Certified Virtual Presenter through eSpeakers and Power Women WorldWide.

Presentations can be delivered in-person and on-site, as well as virtually to groups of 10 to 500+