Customer Review

We booked A Music Plus Entertainment for our wedding on May 9th 2020. We cancelled their services 30 days prior to our wedding and per our contract were due a full refund. Being that COVID-19 had caused many businesses to close, we understood that Pat and A Music Plus Entertainment couldn't get us the refund right away. We have contacted Pat and A Music Plus Entertainment many times since May in attempts to get our full refund back that is due and we keep receiving excuses about how they need the money for family and bills etc. and that they cannot refund our money as the money was already spent by the company before our event even happened in May. This is not a professional way to conduct business at all. I understand that businesses have expenses and families however, I also feel that a professional business shouldn't be spending the deposits and down payments or full payments at all until AFTER they have provided services for the client on the off chance that someone DOES need to cancel within the 30 day window of when the refund is due. This business isn't the only one struggling through the events of COVID-19, my husband, our two children, and I have a baby on the way, and expenses and bills to pay as well and can't afford to be out the money that is due to us for a refund as we followed our legally binding contract agreement and A Music Plus Entertainment did not fulfill their end of the contract as they did not provide any services or the refund due in full to us as clients. It was heartbreaking enough that we had to cancel our Wedding Day but now we have been out the full amount paid to this company for over 4 months now. I feel that this company is not trustworthy and does not consist of honest people. I would not suggest using this business as they seem to feel it's OK to take advantage of their clients in a time that is crucial for everyone in the world right now. This company has illegally stolen our money at this point.